1. Introduction

Welcome to RK Heritage Hotel. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services. By using our website, you agree to the practices described in this policy.

2. Information We Collect

• Personal Information: We may collect personal information that you provide to us directly, such as your name, email address, phone number, and booking details when you make a reservation or contact us.

• Usage Data: We collect information about your interactions with our website, including IP addresses, browser types, pages visited, and the time spent on our site. This helps us understand how you use our site and improve your experience.

3. How We Use Your Information

We use your information to:

• Process Reservations: To manage your bookings and provide the services you request.
• Improve Our Services: To analyze usage data and enhance our website and services.
• Communicate with You: To send you confirmations, updates, promotional offers, and other information related to your stay or our services.
• Customer Support: To respond to your inquiries and provide assistance.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and services, such as payment processors and booking platforms. These providers are contractually obligated to protect your information and use it only for the purposes specified.
• Legal Requirements: We may disclose your information if required by law, to comply with legal processes, or to protect the rights, property, or safety of RK Heritage Hotel, our users, or others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You have the right to:

• Access and Update: Request access to or correction of your personal information.
• Opt-Out: Opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect data about site usage. You can control cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

RK Heritage Hotel
Email Address : rkheritagehotel@gmail.com
Phone Number : +44 07801438252