1. Introduction

Thank you for choosing RK Heritage Hotel. This Returns and Refund Policy outlines the terms and conditions under which you may request a refund or modify your reservation. Please read this policy carefully to understand your rights and obligations.

2. Reservation Modifications

• Changes to Reservations: If you need to modify your reservation, please contact us as soon as possible. Changes to reservations are subject to availability and may incur additional charges.
• Cancellation Policy: Our cancellation policy varies depending on the type of reservation and length of stay. Please refer to our cancellation policy [insert link or details] for specific terms and conditions.

3. Refunds

• Eligibility: Refunds may be issued in accordance with our cancellation policy. Refunds are generally processed if the cancellation is made within the time frame specified in the policy.
• Non-Refundable Reservations: Some reservations may be non-refundable or subject to special conditions. These terms will be clearly stated at the time of booking.
• Processing Time: Refunds, when applicable, are processed within [insert number of days] business days from the date of cancellation. The refund will be issued to the original payment method used for the reservation.

4. No-Show Policy

• No-Show: If you fail to check in on the scheduled date without prior notice, you may be charged for the entire stay, and no refund will be issued.

5. Special Circumstances

• Exceptional Cases: In exceptional cases, such as unforeseen circumstances or emergencies, we may consider providing a partial refund or credit towards a future stay. Requests for such considerations should be made directly to our customer service team.

6. Contact for Refund Requests

To request a refund or modify your reservation, please contact us at:

RK Heritage Hotel
Address : RK Heritage Hotel 82 Handsworth Wood Road, Birmingham UK, B202PL.
Email Address : rkheritagehotel@gmail.com
Phone Number : +44 07801438252

Please provide your reservation details and the reason for your request to facilitate the process.

7. Policy Changes

We reserve the right to update or modify this Returns and Refund Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Governing Law

This policy is governed by the laws of UK. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in UK.

9. Contact Information

If you have any questions or concerns regarding our Returns and Refund Policy, please reach out to us at:

RK Heritage Hotel
Email Address: rkheritagehotel@gmail.com
Phone Number : +44 07801438252