1. Introduction

Welcome to RK Heritage Hotel. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree with these terms, please do not use our website or services.

2. Booking and Reservations

• Reservations: All reservations must be made through our website or by contacting our reservation team directly. Confirmation of your reservation will be sent to the email address provided during booking.
• Payment: Payment terms will be specified during the booking process. Full payment or a deposit may be required to secure your reservation.
• Cancellation and Refunds: Cancellation policies vary based on the type of reservation and stay duration.

3. Guest Responsibilities

• Conduct: Guests are expected to conduct themselves in a respectful manner. Any disruptive behavior or damage to property may result in additional charges or eviction from the premises.
• Personal Property: RK Heritage Hotel is not responsible for any loss or damage to personal property left in the rooms or common areas.

4. Accommodation

• Check-In/Check-Out: Check-in and check-out times are specified at the time of booking. Early check-in or late check-out may be accommodated upon request and subject to availability.
• Long-Term Stays: For long-term stays, guests may bring their own bedding and appliances. Cleaning supplies will be provided upon request. No housekeeping will be provided unless specified otherwise.

5. Payment and Fees

• Charges: Charges for accommodation and any additional services are listed on our website or provided at the time of booking. All fees are subject to applicable taxes.
• Additional Fees: Any extra services or amenities requested by guests may incur additional fees.

6. Limitation of Liability

RK Heritage Hotel will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or stay at our property. Our total liability is limited to the amount paid for the reservation.

7. Intellectual Property

All content on our website, including text, images, and logos, is the property of RK Heritage Hotel or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

8. Privacy

Your use of our website and services is governed by our Privacy Policyhttps://rkheritagehotel.com/home-3/. By using our site, you consent to the collection and use of your personal information as described in the Privacy Policy.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Uk.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website and services constitutes acceptance of any revised terms.

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

RK Heritage Hotel
Email Address: rkheritagehotel@gmail.com
Phone Number: +44 07801438252